All-in-One AI CRM for Ecommerce Brands & Online Stores
Convert more shoppers, recover more carts, and increase customer lifetime value with AI-powered automation and an all-in-one CRM built for ecommerce.
Managing customer interactions, tracking orders, following up on abandoned carts, and running promotions across platforms can drain your resources fast. With an AI-enhanced CRM tailored for ecommerce, you can automate customer engagement, recover lost revenue, and streamline your operations—whether you sell one product or manage a full catalog.
Common Use Cases for Ecommerce Brands & Online Stores
Lead & Cart Abandonment Recovery
Capture emails and phone numbers at checkout and automatically follow up with personalized cart recovery messages via SMS, email, or voice—boosting your conversions with zero extra effort.
Customer Support & AI Chat Assistant
Let your AI assistant answer FAQs, handle return requests, provide tracking info, and guide customers through the purchase process - 24/7.
Post-Purchase Follow-Up Sequences
Automatically send thank-you messages, order updates, upsell offers, and review requests after each purchase—keeping customers engaged and coming back.
Promotions & Launch Campaigns
Run targeted SMS/email campaigns for product drops, sales, and restocks. Segment customers based on past behavior and send timed offers that drive repeat purchases.
AI-Powered Voice Support
Set up a voice AI agent to answer inbound calls, track orders, or route customers to the right department—so no call gets missed, even during peak hours.
Loyalty & Referral Automation
Reward repeat customers with loyalty offers, and encourage referrals with automated campaigns that do the asking for you.
How Agentli’s Features Help Your Online Store
AI-Powered Lead Workflows
Leads from ads, social media, and opt-in funnels are automatically nurtured with messaging that adjusts based on their behavior, interests, and funnel stage. Whether they’re new to your brand or considering a high-ticket offer, the AI ensures consistent, relevant communication—so you stay top-of-mind and convert more with less effort.
Automated Booking for Discovery or Strategy Calls
No more playing phone tag or sending back-and-forth DMs. Prospects can view your real-time availability and book a discovery or coaching call instantly. With reminders, confirmations, and rescheduling built in, you’ll reduce no-shows and keep your calendar filled with qualified leads.
Voice AI Receptionist
Your virtual AI assistant answers calls, handles client inquiries, and books consults—all using natural language. It can route calls, provide session details, and even gather intake info, giving your coaching practice a professional edge 24/7.
Digital Forms, Agreements & Session Prep
From onboarding questionnaires to NDAs or coaching agreements, you can send, sign, and store everything in one place. Custom forms and eSignatures help you gather what you need without wasting time on manual follow-up.
Pipelines & Progress Tracking
Track every lead and client through your unique process—from lead gen to booked calls, active clients, and follow-up. Automations assign tasks, send reminders, and keep your entire workflow moving—so nothing gets missed.
Built-In Review & Referral Campaigns
After each purchase, the system automatically asks for reviews and offers a referral bonus—growing your store’s reputation while encouraging word-of-mouth sales.
These are just a few examples of how Agentli's CRM and AI features can help Online Stores run more efficiently, improve client engagement, and drive better results across campaigns. There are many more features designed to support and scale your business. Let me know if you'd like further elaboration or adjustments!
“Abandoned Carts are Now Sales”
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"Before, we’d just lose those customers. Now the system recovers 30–40% of abandoned carts with automatic texts and emails.”
Erica Matthews, Founder, Wildleaf Skincare, Portland, OR
“Customer Service Runs on Autopilot”
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"Our AI chat and voice agents handle 80% of support questions. My team only sees the tricky cases now.”
Jason Liu, COO, GearDrop Supply Co., Austin, TX
“Massive Time Saver for Our Team”
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"Campaigns, order updates, feedback requests—it's all automated. We scaled past 6 figures without needing a big staff.”
Amira Khalil, CEO, LunaLuxe Jewelry, Miami, FL
“Feels Like We Hired a Call Center”
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"The voice AI answers calls, checks order status, and routes issues. We don’t miss calls during launches anymore.”
Rob Kingston, Owner, UrbanNomad Goods, Brooklyn, NY
“Repeat Sales Are Up 3X”
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"With automated follow-ups and smart promotions, our customer lifetime value has skyrocketed.”
Danielle Price, Marketing Director, FitFuel Nutrition, Denver, CO
“Referrals and Reviews on Autopilot”
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"The system asks for reviews and shares referral codes—so our growth loop keeps running even when we're offline.”
Tyrell Jackson, Founder, StyleShift Apparel, Atlanta, GA
“Abandoned Carts are Now Sales”
⭐⭐⭐⭐⭐
"Before, we’d just lose those customers. Now the system recovers 30–40% of abandoned carts with automatic texts and emails.”
Erica Matthews, Founder, Wildleaf Skincare, Portland, OR
“Booked Solid Every Week”
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"Our AI chat and voice agents handle 80% of support questions. My team only sees the tricky cases now.”
Jason Liu, COO, GearDrop Supply Co., Austin, TX
“My Business Feels Scalable Now”
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"Campaigns, order updates, feedback requests—it's all automated. We scaled past 6 figures without needing a big staff.”
Amira Khalil, CEO, LunaLuxe Jewelry, Miami, FL
“AI That Sounds Human”
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"The voice AI answers calls, checks order status, and routes issues. We don’t miss calls during launches anymore.”
Rob Kingston, Owner, UrbanNomad Goods, Brooklyn, NY
Client Onboarding is Seamless”
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"With automated follow-ups and smart promotions, our customer lifetime value has skyrocketed.”
Danielle Price, Marketing Director, FitFuel Nutrition, Denver, CO
“Referrals Have Doubled”
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"The system asks for reviews and shares referral codes—so our growth loop keeps running even when we're offline.”
Tyrell Jackson, Founder, StyleShift Apparel, Atlanta, GA
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