terms of use

Last Updated: 6/23/2025

These Terms of Use (“Terms”) constitute a legally binding agreement between you (“User,” “you,” or “your”) and BrandWave Media LLC, a Florida limited liability company (“Company,” “we,” “us,” or “our”), governing your access to and use of the Agentli.ai website, platform, and all related products and services (collectively, the “Services”).

By accessing, using, or subscribing to any part of the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you may not access or use the Services.

1. Services Overview

Agentli.ai, operated by BrandWave Media LLC, offers access to a proprietary software-as-a-service platform that includes:

  • White-labeled CRM systems powered by third-party technologies (e.g., GoHighLevel)

  • AI-powered voice agents and communication workflows

  • Business automation tools, onboarding services, consulting, and integrations

We reserve the right to modify or discontinue any aspect of the Services at any time without notice.

2. Eligibility

To use the Services, you represent and warrant that:

  • You are at least 18 years of age or the age of majority in your jurisdiction;

  • You are acting on behalf of a business or organization and have the authority to bind that entity to these Terms;

  • All information you provide is accurate, complete, and current.

3. Account Registration and Responsibilities

To access certain Services, you may be required to create an account. You agree to:

  • Maintain the confidentiality of your login credentials;

  • Be fully responsible for all activities that occur under your account;

  • Immediately notify us of any unauthorized use or suspected breach of security.

4. Acceptable Use

You may use the Services only for lawful business purposes. You agree not to:

  • Use the Services for unsolicited marketing, spam, or harassment;

  • Violate any local, state, national, or international law or regulation, including but not limited to the TCPA, CAN-SPAM, or GDPR;

  • Infringe on the intellectual property rights of others;

  • Attempt to access or interfere with any portion of the Services not expressly permitted to you.

You are solely responsible for ensuring that your use of the Services complies with all applicable laws and regulations.

5. Data & Consent Compliance

By using the Services, you acknowledge and agree that:

  • You are solely responsible for obtaining proper consent from all contacts, leads, or end users before initiating calls, messages, or email communications through the platform;

  • All data, recordings, and interactions generated through the Services are your responsibility, including compliance with applicable data protection and privacy laws;

  • BrandWave Media LLC disclaims all liability for actions taken by you or your agents through the use of our tools.

You further agree to maintain and honor all opt-out requests, Do Not Call (DNC) preferences, and applicable consumer rights.

6. Fees and Payment

Unless otherwise agreed in writing:

  • All subscription fees and service charges are due in advance and non-refundable;

  • You are responsible for any variable or usage-based charges (e.g., telecom usage, API calls, third-party add-ons);

  • Late payments may result in suspension or termination of Services.

We reserve the right to modify pricing at any time upon reasonable notice.

7. Intellectual Property

All content, software, technology, branding, and materials provided by us or integrated into the Services are the intellectual property of BrandWave Media LLC or its licensors. Except for the limited, revocable license granted to you under these Terms, no rights are transferred.

You may not:

  • Copy, reproduce, distribute, modify, or create derivative works;

  • Resell, sublicense, or transfer the Services or any related content without written consent;

  • Reverse-engineer or attempt to derive source code from the platform.

8. Termination

We may suspend or terminate your access to the Services at any time, with or without cause or notice, if:

  • You breach any of these Terms;

  • Your payment method fails or your account becomes delinquent;

  • We determine, in our sole discretion, that your use poses legal, reputational, or operational risk.

Upon termination, your license to use the Services will immediately cease, and we may delete your data and account records in accordance with our data retention policies.

9. Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, BRANDWAVE MEDIA LLC DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, UPTIME, AND SECURITY.

We do not warrant that the Services will be uninterrupted, error-free, or free of viruses or harmful components. Your use of the Services is at your sole risk.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BRANDWAVE MEDIA LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUE, WHETHER INCURRED DIRECTLY OR INDIRECTLY, RESULTING FROM:

  • YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE SERVICES;

  • ANY CONTENT OBTAINED FROM THE SERVICES;

  • UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA.

OUR TOTAL LIABILITY UNDER THESE TERMS SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO US IN THE SIX (6) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE CLAIM.

11. Indemnification

You agree to indemnify, defend, and hold harmless BrandWave Media LLC, its affiliates, employees, contractors, and partners from and against any and all claims, losses, liabilities, expenses, damages, and costs (including reasonable attorneys’ fees) arising out of or related to:

  • Your use or misuse of the Services;

  • Any content, campaigns, or communications distributed through your account;

  • Any breach of these Terms or violation of applicable law.

12. Modifications

We reserve the right to update or modify these Terms at any time. Updates will be posted at https://www.agentli.ai. Your continued use of the Services after any such update constitutes your binding acceptance of the revised Terms.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to conflict of law principles.

Any dispute arising out of or related to these Terms shall be resolved exclusively in the state or federal courts located in Broward County, Florida. You consent to the personal jurisdiction of such courts.

14. Contact Information

If you have any questions or concerns about these Terms, please contact:
BrandWave Media LLC

Email: [email protected]

Website: https://agentli.ai