The All-in-One CRM and AI Platform for Health & Wellness Professionals

See how Dr. Emily Parker optimized her chiropractic practice, reduced no-shows, and accelerated client bookings with Agentli's AI-driven CRM and automation.

Dr. Emily Parker

Parker Chiropractic & Wellness Center

Scottsdale, AZ

Use Case: Chiropractic Clinic Automation and Client Success with AI + CRM Automation

Dr. Emily Parker ran a successful chiropractic and wellness center in Scottsdale, AZ, but like many small practices, she was overwhelmed by no-shows, missed follow-ups, and managing hundreds of client inquiries across phone, email, and social media.

Before implementing the Agentli.ai platform, her biggest struggles were:

  • Manual intake forms and appointment scheduling

  • Missed calls and after-hours client inquiries

  • Inconsistent follow-ups leading to lost patients

  • Struggling to consistently gather client reviews

  • Low conversion rates from website visitors

Solution with Agentli.ai

After implementing Agentli's all-in-one CRM system combined with AI automation, Dr. Parker’s wellness center optimized client intake, reduced no-shows, and accelerated appointment bookings. Here’s how the solution transformed her practice:

Workflow Before vs. After Using Agentli.ai

  1. Lead Capture & CRM Management

  • Before: Leads entered through website forms but required manual entry into her system.

  • After: New client inquiries were automatically captured into the Agentli.ai CRM, sorted by service interest (chiropractic adjustment, massage therapy, etc.), and tagged for the right follow-up campaigns.

  • Result: Saved 5+ hours per week and captured 100% of new inquiries without human error.

  1. AI-Powered Lead Qualification

  • Before: Receptionist manually qualified leads, often taking hours or missing hot leads.

  • After: AI Lead Scoring automatically qualified new inquiries based on intake forms and web behavior.

  • Result: Reduced lead response time by 80%, leading to a 22% higher booking rate.

  1. Automated Follow-ups & Nurturing

  • Before: Follow-ups were manually sent by staff, often delayed or inconsistent.

  • After: AI-powered email and SMS sequences nurtured prospects within minutes of inquiry.

  • Result: Increased lead-to-client conversion rate by 28%.

  1. Voice AI Receptionist for Missed Calls

  • Before: Missed calls after hours or when the front desk was busy went to voicemail with low callback rates.

  • After: Voice AI answered missed calls 24/7, collected key client details, and initiated follow-up actions.

  • Result: Captured an additional 18–20 leads per month previously lost to missed calls.

  1. Appointment Scheduling & Reminders

  • Before: Scheduling was manual, leading to double bookings, no-shows, and frustrated clients.

  • After: AI scheduling allowed clients to book online, with automatic SMS and email reminders sent 24h and 2h before appointments.

  • Result: Reduced no-shows by 40% and eliminated scheduling errors.

  1. AI Reviews & Reputation Management

  • Before: Review requests were inconsistent, with few patients leaving feedback.

  • After: Automated AI-driven review requests were sent after visits, encouraging 5-star reviews on Google and Facebook.

  • Result: Increased 5-star reviews by 55% in the first 90 days.

  1. Conversational AI (Chatbot)

  • Before: Website visitors abandoned forms without submitting information or inquiries.

  • After: A Conversational AI chatbot answered FAQs instantly, collected booking information, and handed over hot leads to the team when needed.

  • Result: Around 31% more website visitors converted into booked consultations.

Results & Impact

Lead Conversion Rate

+28% increase in lead-to-client conversion rate, powered by AI-driven qualification and automated nurturing sequences.

Operational Efficiency

Significant time saved on manual intake, scheduling, lead nurturing, and follow-up — freeing up 12+ hours per week for the staff to focus on client care and practice growth.

Revenue Growth

+18% growth in monthly revenue, fueled by better client engagement, higher conversion rates, and fewer missed opportunities.

Lead Engagement

+35% improvement in lead engagement rates through personalized AI follow-ups via SMS, email, and chatbot conversations.

Appointment Bookings:

+32% increase in new appointment bookings, with 40% fewer no-shows thanks to automated scheduling and reminders.

Online Reputation:

+55% increase in positive Google and Facebook reviews due to AI-driven review requests and sentiment tracking.

"Integrating Agentli's CRM and AI automation into my practice was a complete game changer. The AI-powered lead qualification and follow-ups meant that every new client inquiry was handled immediately, even after hours. We've booked more appointments, reduced no-shows by nearly half, and seen an 18% revenue boost within just a few months. The Voice AI receptionist and Conversational AI chatbot have taken a huge burden off my staff, and our online reviews have skyrocketed, improving our local SEO. I finally have the time to focus more on patient care while the system works in the background."

Dr. Emily Parker, Founder & Lead Chiropractor,

Parker Chiropractic & Wellness Center,

Scottsdale, AZ